Refund policy

📦 Return & Refund Policy | Axil Nails

At Axil Nails, we want you to love your nails! But for hygiene and safety reasons, here’s our clear and simple return policy:

❗ General Policy

• For hygiene reasons and to ensure every set is brand new, we do not accept returned nail sets once opened or tried on.
• Return requests must be submitted within 7 days of delivery.
• We do not accept returns for non-quality issues (such as color preference or wrong size).
• If your product is defective, damaged, or incorrect, we’ll offer a replacement or partial refund — no return needed.

💬 FAQ

Q: I don’t like the color. Can I return it?
A: Sorry, unless the item was incorrect or damaged, we don’t accept returns for personal preferences.

Q: My item arrived damaged. What should I do?
A: Please email us within 48 hours with clear photos. We’ll arrange a refund or replacement ASAP.

💌 Need Help?

We’re here to help — reach us anytime at:
📧 contact@axilnails.com

✨ Summary

We don’t resell opened beauty items.
If it’s our fault, we’ll fix it. If it’s a personal preference, we appreciate your understanding 💅